# Integration setup: time & effort

**Where to find it:** Apps in the left navigation **Who can access it:** Admins

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#### The honest answer

The most common concern from buyers is that connecting everything will be a long, painful implementation project — the kind of thing that takes months and requires a dedicated technical resource.

It does not work that way in Startdeliver.

Most integrations connect in under an hour. The more complex ones — a CRM with custom field mapping and bi-directional sync rules — take a few hours of configuration. You do not need to map every field on day one. You start with the most important data and add more as you learn what your team needs.

A typical Startdeliver implementation is live in a week or two, and most of that time is onboarding your team and configuring your health model — not waiting for technical integrations to complete.

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#### What each integration requires

**Mail & calendar (Google or Microsoft 365)** Each team member connects their own account from their profile settings. Takes 2 minutes per person. No admin configuration needed beyond enabling the integration.

**CRM (HubSpot or Salesforce)** Admin connects via OAuth. Then configures field mapping — which CRM fields map to which Startdeliver fields, sync direction, and filters for which records to sync. For a standard setup: 1 to 3 hours. More complex setups with custom fields and bi-directional rules: half a day.

**Billing (Stripe, Younium, Chargebee)** Admin connects via API credentials. Configures which subscription fields map to customer revenue fields. Standard setup: 30 to 90 minutes.

**Support (Intercom, Zendesk, Freshdesk, Linear)** Admin connects via OAuth or API key. Tickets match to customers automatically. Standard setup: 30 to 60 minutes.

**Feedback (Refiner, Responsr, SurveyMonkey)** Admin connects via API key. Survey responses match to customers by email. Standard setup: 30 minutes.

**Product analytics (Segment, Mixpanel, Pendo)** Requires attaching your usage events to products in Settings → Products. The connection itself is quick — the configuration of goal types and targets takes longer depending on how many products you track. Budget 2 to 4 hours for a thorough setup.

**API / custom integrations** Timeline depends on the complexity of what you are building. The Startdeliver API is well-documented and straightforward for standard use cases.

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#### What you need from your side

For most integrations: admin access to both Startdeliver and the tool you are connecting. OAuth handles authentication for the major integrations — no developer involvement needed.

For product analytics and API integrations: a developer to send usage events to Startdeliver. This is typically a small amount of instrumentation work, not a long project.

You do not need to connect everything before going live. A common starting point: CRM for customer records, billing for ARR, and mail sync for interaction history. That alone gives the AI enough context to start producing useful assessments.


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