# Slack

Startdeliver integrates with Slack. Once connected, Startdeliver sends notifications about customer health changes, task activity, and other events to a Slack channel of your choice. Setup takes under 10 minutes.\
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**Where to find it:** Apps → Slack · Settings → Apps **Who can access it:** Admins connect and configure. All team members receive notifications in the connected channel.

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#### What it does

The Slack integration sends Startdeliver notifications to a Slack channel of your choice. Keep your team updated on customer health changes, task activity, and other events without leaving Slack.

This is a notification integration — it pushes updates from Startdeliver into Slack. It is not a two-way sync of messages or conversations.

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#### Setup

The integration requires four steps: installing the app, authenticating, adding Startdeliver to your Slack channel, and selecting the channel in Startdeliver.

**Step 1 — Install the app** Go to Apps in Startdeliver and find Slack. Download the app. Once installed it appears under Settings → Apps.

<figure><img src="https://1065233822-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fttka6LKL3bc1LsaDzuI5%2Fuploads%2FlqI55iq4Xe6iB3biqaG7%2Fslack%201.png?alt=media&#x26;token=66a1c6e5-7d36-4d7d-a3bd-716b94dd4d31" alt=""><figcaption></figcaption></figure>

**Step 2 — Authenticate** In the Slack app settings, click "Click to start authentication." Follow the Slack authorisation flow and allow Startdeliver access to your workspace. When redirected back to Startdeliver, click Save. Refresh the page to confirm the authentication was saved correctly.

<figure><img src="https://1065233822-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fttka6LKL3bc1LsaDzuI5%2Fuploads%2FYzM0ugQ1q9YD9RTCClrP%2Fslack%202.png?alt=media&#x26;token=3b2dc928-eb1e-49f1-bd13-a09b19e1da4e" alt=""><figcaption></figcaption></figure>

**Step 3 — Add Startdeliver to your Slack channel** In Slack, right-click the channel you want to receive notifications in and select View channel details. Go to Integrations → Add an app → search for and add Startdeliver.

<figure><img src="https://1065233822-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fttka6LKL3bc1LsaDzuI5%2Fuploads%2FxQMdENa7gSzAtyTnOqcT%2Fslack%203.png?alt=media&#x26;token=46fc64e9-11d0-4dbb-963d-13e8259fb0e9" alt=""><figcaption></figcaption></figure>

**Step 4 — Select the channel in Startdeliver** Back in the Slack app settings in Startdeliver, select the channel under Public notifications channel. Save.

<figure><img src="https://1065233822-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2Fttka6LKL3bc1LsaDzuI5%2Fuploads%2FRvJg2felcWRQ0XBzTg71%2Fslack%204.png?alt=media&#x26;token=e4179e50-294e-4dca-9b78-f9ee677e3407" alt=""><figcaption></figcaption></figure>

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#### Troubleshooting

**No notifications arriving in Slack** Check that the app status shows "Authenticated (revoke)" — if it shows "Click to start authentication" the connection needs to be re-established. Also confirm that Startdeliver has been added to the correct Slack channel, and that the same channel is selected under Public notifications channel in the Startdeliver app settings. Both sides need to match.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.startdeliver.io/integrations-and-your-stack/slack.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.